Education Advisory Group Logo Education Advisory Group

Student Loans Intake Department Associate

Temecula, CaliforniaFull-time
About the Job
We are a service-driven and an established document preparation company that offers assistance to students with excessive amounts of Student Loan debt, facing financial difficulties, looking to grow our Intake department.

Our company is thriving, and we are looking to work with ethical team members who are hardworking, highly driven, and eager to grow. If you are a self-motivated individual with a background in processing student loan files, you have come to the right place.

Essential Duties:
  • Knowledge of Debt Pay Pro is a MUST.
  • Ability to work under pressure and complete assigned tasks diligently.
  • Must be coachable and eager to grow.
  • Collect necessary documents in a timely manner.
  • Ability to navigate multiple systems at one time.
  • You must hold yourself at the highest standard for quality.

Qualifications to Possess:
  • Customer Service Oriented and the ability to be detail-oriented.
  • Must have at least 6 months experience on the phone.
  • Willingness to learn/ coach-able.
  • Communicates clearly and effectively.
  • Must have a positive and optimistic attitude.

  • $13-$15.00 + bonus.  With a 90 days performance review for a raise. 

  • Mortgage: 1 year (Preferred).
  • Loan Processing: 1 year (Preferred).

  • High school or equivalent (Preferred).
    About Education Advisory Group

    EAG assists individuals to simply help prepare the documents and submit on clients' behalf in applying for a repayment plan that best benefits them. Our mission is to educate individuals with student loan debt on all the possible repayment options. Most student loan service providers will not inform their clients of all the available options that would benefit their clients. We have student loan specialists that provide a comprehensive assessment of your federal loans and explore all possible repayment options that would be beneficial to you. Here at the Education Advisory Group, our number one goal is customer satisfaction.EAG will prepare the documents, using the information that you have provided us. We will then submit the application on your behalf for your loan servicers to review. Education Advisory group does not negotiate your student loan debt or speak to any loan servicers on your behalf. Education Advisory Group will explain all the different programs that are available to you based on the information that you provide. There are no guarantees that you will get approved, if your consolidation is not approved through the Department of Education, we offer a 100% money-back guarantee! “Terms Available Upon Request”