Student loan Account Management works to ensure that consumers understand their options to re-pay their student loans in a confusing market and provides peace of mind that loans stay current to avoid loan default. Our goal is 100% client satisfaction - we don’t get paid unless we achieve the best results.
We are growing at an exponential rate and have immediate Student Loan Processor openings for those who have a passion to help people resolve their financial worries.
Student Loan Processor:
- Must have Federal Student processing experience
This is full-time hourly with our fast-growing company. Our employees are paid on a weekly basis and often have opportunities to collect bonuses through various performance sprints.
Hours of Operation: Monday through Friday from 9:00 am to 6:00 pm.
Qualities of Success:
- Ability to communicate clearly and effectively.
- Superb Customer Service skills.
- Responsible and Self Sufficient.
- Extremely Organized.
- Motivated to Serve Others.
- Willingness to Learn.
- Collect pertinent documents necessary to carry out our service.
- Submit forbearance requests and annual recertification paperwork.
- Communicate service expectations to clients.
- Communicate service timelines to clients.
- Respond to client inquiries via telephone and email.
- Maintain the Company’s standards of excellent client service.
- Manage a large pipeline of clients accurately and efficiently.