Education Advisory Group Logo Education Advisory Group

Entry Level Student Loan Processor

Temecula, CaliforniaFull-time
About the Job
Company Overview:
SL Account Management works to ensure that consumers understand their options to re-pay their student loans in a confusing market and provides peace of mind that loans stay current to avoid loan default. Our goal is 100% client satisfaction - we don’t get paid unless we achieve the best results.

We are growing at an exponential rate and have immediate Student Loan Processor openings for those who have a passion to help people resolve their financial worries.

Student Loan Processor:
This is full-time hourly with our fast-growing company. Our employees are paid on a weekly basis and often have opportunities to collect bonuses through various performance sprints.

Hours of Operation: 
Monday through Thursday from 9:00 am to 5:30 pm.
Friday from 8:30 to 5:00 pm.

Qualities of Success:
  • Ability to communicate clearly and effectively.
  • Team player.
  • Superb Customer Service skills.
  • Responsible and Self Sufficient.
  • Extremely Organized.
  • Detail-Oriented.
  • Motivated to Serve Others.
  • Willingness to Learn.

Job Scope:
  • Prepare and complete debt consolidation applications.
  • Collect updated payment information, pay stubs, tax information. 
  • Collect pertinent information to onboard the client into our service.
  • Collect pertinent documents necessary to carry out our service.
  • Submit forbearance requests and annual recertification paperwork.
  • Communicate service expectations to clients.
  • Communicate service timelines to clients.
  • Respond to client inquiries via telephone and email.
  • Maintain the Company’s standards of excellent client service.
  • Manage a large pipeline of clients accurately and efficiently.
    About Education Advisory Group

    EAG assists individuals to simply help prepare the documents and submit on clients' behalf in applying for a repayment plan that best benefits them. Our mission is to educate individuals with student loan debt on all the possible repayment options. Most student loan service providers will not inform their clients of all the available options that would benefit their clients. We have student loan specialists that provide a comprehensive assessment of your federal loans and explore all possible repayment options that would be beneficial to you. Here at the Education Advisory Group, our number one goal is customer satisfaction.EAG will prepare the documents, using the information that you have provided us. We will then submit the application on your behalf for your loan servicers to review. Education Advisory group does not negotiate your student loan debt or speak to any loan servicers on your behalf. Education Advisory Group will explain all the different programs that are available to you based on the information that you provide. There are no guarantees that you will get approved, if your consolidation is not approved through the Department of Education, we offer a 100% money-back guarantee! “Terms Available Upon Request”